At Genavco’s parts Department we are committed to customer service. We continuously try not only to meet but also exceed our customers’ expectations. This is one reason parts availability for our main products exceeds 90% to support our customer’s needs in U.A.E.

Our parts success is a combination of a good facility, latest computer technology and highly skilled employees as well as a commitment to stock 100% genuine zero-defect parts only.

Having customer's needs as our top priority, we continuously work with our suppliers on improving our service by bringing the latest in :

• Computer software
• Electronic parts cataloguing
• Improved Delivery
• Price/cost reductions

But as with all other things the key element of Genavco’s commitment to quality service is people. All other marketing factors can be equal to or better than competition; but without the proper quality personnel all efforts will be in vain. People are the true key to any business success. We continue to invest in our employees, making them the best-trained workers in the business. As their contribution is essential to the success of Genavco’s parts business, they have attended classroom seminars and undergone intense on the job training in learning all phases of parts business from operating forklift to total familiarization with equipment, vehicles and diesel engines.

We are proud of the service our employees provide in order to keep customers always satisfied.

For more information on how Genavco’s parts department can serve you,

please contact  :  partssales@genavco.com